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11th February, 2024 - 12.57pm: We were called to the M4 westbound between J15 and J16 for a car well ...Read more

10th February, 2024 - 2.23pm: We were called to assist two people who were stuck about 10m above the...Read more

8th February, 2024 - 1.59pm: A large quantity of food grade golden syrup was spilled on the road. T...Read more

6th February, 2024 - 09.16: Fire crews from Stratton St Margaret and Swindon were called to a dome...Read more

Healthcare equipment

Healthcare equipment and products used in the home allow people to be cared for in familiar surroundings. Whilst these items can ease discomfort and improve healthcare outcomes, it is important to be aware that – in the event of a fire – they may increase the spread and intensity of the flames.

If you care for someone who needs specialist healthcare equipment, make sure that you always follow the manufacturer’s safety advice.

Dynamic airflow pressure relieving mattresses and overlays

These items are used to prevent and treat pressure sores and ulcers, which can be caused by extended periods of immobility. The mattress is filled with air by a pump, which adjusts pressure according to the patient’s needs.

When punctured by a heat source, such as a match, the escaping airflow can cause a fire to spread rapidly. The emergency battery back-up may continue to pump air, which can then cause the fire to burn longer.

Incontinence products

Incontinence pads and pants help people live at home with more dignity. However, these products are often supplied in large quantities and they can be bulky and difficult to store.

Further guidance

We offer free Safe & Well visits, where we come to the home at a convenient time to see what we can do together to make you or the person you care for safer. We will fit free smoke alarms where required.

To request a free Safe and Well Visit, please call 0800 038 2323 or click here.

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